Terms & Conditions

Document Control

Document Information

This Website Terms & Conditions document ("Terms") governs the use of the British Curry Network website, mobile applications, online platforms, digital services, events, business directory, jobs portal, marketplace, membership services and any future services operated under the British Curry Network ("BCN") brand.

These Terms have been prepared to establish clear rights, responsibilities and expectations for everyone who accesses or uses British Curry Network services.

Purpose of this Document

The purpose of these Terms is to:

• Explain how British Curry Network services may be used.
• Protect the interests of members, businesses and visitors.
• Establish clear standards of behaviour.
• Protect the British Curry Network brand.
• Ensure compliance with applicable UK laws.
• Promote a professional, trustworthy and respectful online community.
• Provide transparency regarding rights, obligations and responsibilities.
• These Terms apply equally to individuals, businesses and organisations using British Curry Network services.

Copyright Notice

Ownership

Unless otherwise stated, all content published by British Curry Network is owned by or licensed to British Curry Network.

This includes but is not limited to:

• British Curry Network name
• BCN logo
• Website design
• Website content
• Articles
• Training materials
• Graphics
• Icons
• Documents
• Videos
• Photographs
• Mobile applications
• Software
• Databases
• Publications
• Marketing materials
• Event materials
• Digital downloads
• All intellectual property rights are reserved.

Restrictions

You must not:

• Copy BCN content without permission.
• Sell BCN content.
• Republish BCN content as your own.
• Modify BCN branding.
• Use BCN logos without written approval.
• Copy training materials.
• Duplicate website pages.
• Use automated software to download BCN content.
• Remove copyright notices.
• Limited personal use is permitted only where such use does not infringe British Curry Network's intellectual property rights.

Trademark

The names British Curry Network, BCN, associated logos, slogans and branding elements may be protected by trademark rights or other intellectual property rights.

Unauthorised use may result in legal action.

Version History

British Curry Network continually develops its services.

These Terms may be updated from time to time.

The latest version will always be published on the official British Curry Network website.

Users are encouraged to review these Terms periodically.

Future updates may include changes resulting from:

• New website features.
• Mobile applications.
• Marketplace development.
• Jobs Portal expansion.
• Legal changes.
• UK Government regulations.
• Member feedback.
• Security improvements.

Legal Disclaimer

General Information

British Curry Network provides information, resources, directories, networking opportunities, events and digital services for the benefit of the British curry industry.

While we aim to ensure that information available on our platform is accurate and up to date, we do not guarantee that all information is complete, current or free from errors.

Users should exercise their own judgement and carry out appropriate checks before relying on any information available through British Curry Network.

No Professional Advice

Information published on British Curry Network should not be regarded as:

• Legal advice
• Financial advice
• Tax advice
• Business consultancy
• Employment advice
• Immigration advice
• Food safety advice
• Health advice
• Investment advice
• Where professional advice is required, users should consult a suitably qualified professional.

Third-Party Content

British Curry Network may publish:

• Business listings
• Restaurant profiles
• Supplier information
• Job advertisements
• Marketplace listings
• Advertisements
• Event information
• External links
• British Curry Network does not guarantee the accuracy, quality or suitability of any third-party information and is not responsible for contracts, transactions or disputes between users.

Availability of Services

British Curry Network aims to provide uninterrupted access to its services.

However, we do not guarantee that our website or services will always be available.

Services may be temporarily unavailable due to:

• Maintenance
• Technical faults
• Security updates
• Internet failures
• Third-party service interruptions
• Events beyond our reasonable control
• We reserve the right to modify, suspend or discontinue any service without prior notice where necessary.

Limitation of Reliance

Users acknowledge that they access and use British Curry Network services at their own discretion and risk.

Nothing within British Curry Network should be interpreted as guaranteeing commercial success, employment opportunities, business growth, financial gain or any particular outcome.

Introduction

Welcome

Welcome to British Curry Network (BCN).

British Curry Network has been established to bring together businesses, professionals and individuals connected with the British curry industry through one trusted national platform.

Our vision is to strengthen the industry by encouraging collaboration, knowledge sharing, innovation and professional development.

We believe that by working together we can create greater opportunities for restaurants, takeaways, chefs, suppliers, manufacturers, service providers, employers, employees and future generations within our industry.

Our Mission

Our mission is to create a professional digital platform that:

• Connects the British curry industry.
• Promotes businesses.
• Supports employment.
• Encourages innovation.
• Shares knowledge.
• Recognises excellence.
• Promotes collaboration.
• Supports business growth.
• Encourages responsible business practices.
• Creates long-term value for the industry.

Our Values

British Curry Network is founded upon the following principles:

• Unity
• We believe the industry becomes stronger when businesses and individuals work together.
• Integrity
• We promote honesty, fairness and professionalism.
• Respect
• We expect respectful communication and behaviour from everyone using our services.
• Inclusion
• British Curry Network welcomes individuals and organisations from all backgrounds who support the aims of the network.
• Innovation
• We encourage the use of technology, education and new ideas to improve the British curry industry.
• Excellence
• We strive to maintain high standards across all our services.

Scope of These Terms

These Terms apply to all users of British Curry Network, including but not limited to:

• Visitors
• Registered Members
• Restaurant Owners
• Takeaway Owners
• Chefs
• Restaurant Managers
• Suppliers
• Manufacturers
• Cash & Carry Businesses
• Recruitment Agencies
• Employers
• Employees
• Job Applicants
• Advertisers
• Sponsors
• Corporate Partners
• Volunteers
• Event Attendees
• Trainers
• Consultants
• Service Providers
• Mobile App Users
• Future Digital Platform Users
• Whether you use our website, mobile application or any future BCN service, these Terms apply to your use of those services unless separate terms are expressly stated.

Acceptance of These Terms

By accessing, browsing, registering for or using any British Curry Network service, you confirm that:

• You have read these Terms.
• You understand these Terms.
• You agree to comply with these Terms.
• You will comply with applicable UK laws and regulations.
• You accept future updates to these Terms when published.
• If you do not agree with these Terms, you must not use British Curry Network services.

Definitions

Purpose

To avoid misunderstanding and ensure consistency throughout these Terms, the following words and expressions shall have the meanings set out below unless the context requires otherwise.

Definitions

British Curry Network ("BCN")

Means the British Curry Network organisation, its website, mobile applications, digital platforms, services, branding, publications, events and all associated activities operated by or on behalf of British Curry Network.

Website

Means the official British Curry Network website, including all pages, portals, subdomains and future websites operated under the BCN brand.

Mobile Application (App)

Means any official British Curry Network mobile application published for iOS, Android or any other platform.

User

Means any individual or organisation accessing or using any BCN service, whether registered or not.

Member

Means any individual or organisation whose application has been approved by British Curry Network and who holds an active membership.

Business Member

Means a registered business, restaurant, takeaway, supplier, manufacturer, service provider or other commercial organisation approved by BCN.

Restaurant

Means any restaurant, takeaway, café, catering business or food establishment listed on British Curry Network.

Supplier

Means any organisation providing products or services to the hospitality industry, including wholesalers, cash & carry businesses, food manufacturers, EPOS providers, accountants, insurance providers, recruitment agencies and other service providers.

Employer

Means any organisation or individual advertising employment opportunities through BCN.

Job Applicant

Means any individual applying for employment opportunities through the BCN Jobs Portal.

Marketplace

Means any section of BCN allowing users to advertise, buy, sell or promote products, equipment or services.

Directory

Means the British Curry Network Business Directory and all related listings.

Content

Means any information uploaded, submitted, displayed or shared through BCN, including text, photographs, videos, logos, graphics, documents, reviews, comments, advertisements, job listings and other digital material.

Account

Means a registered user profile providing access to BCN services.

Services

Means all services offered by British Curry Network, including the website, mobile applications, directory, marketplace, jobs portal, events, networking, training, advertising and future digital services.

Agreement

Means these Website Terms & Conditions together with any other policies referenced within them.

Acceptance of Terms

Agreement

By accessing or using any British Curry Network service, you confirm that you have read, understood and agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you must not access or use BCN services.

Ways You Accept These Terms

You are deemed to accept these Terms whenever you:

• Visit the BCN website.
• Register an account.
• Become a member.
• Submit a business listing.
• Apply for membership.
• Advertise a product or service.
• Post a job vacancy.
• Submit content.
• Upload photographs or logos.
• Register for an event.
• Purchase any BCN service.
• Use the BCN mobile application.
• Participate in BCN networking activities.

Authority

If you are using BCN on behalf of a company, partnership or other organisation, you confirm that you have authority to accept these Terms on behalf of that organisation.

Changes to Terms

British Curry Network may update these Terms at any time to reflect:

• Changes in legislation.
• Improvements to services.
• New platform features.
• Security requirements.
• Business developments.
• Member feedback.
• Updated Terms will be published on the official BCN website. Continued use of BCN services after publication constitutes acceptance of the revised Terms.

Eligibility

Minimum Age

You must be at least 18 years of age to create a BCN account or enter into any agreement through the platform.

If a younger person wishes to participate in training or educational programmes, additional parental or guardian consent may be required where applicable.

Eligibility to Register

The following may apply to become members or users of British Curry Network:

• Restaurant owners
• Takeaway owners
• Café owners
• Chefs
• Kitchen staff
• Restaurant managers
• Hospitality professionals
• Suppliers
• Manufacturers
• Cash & Carry businesses
• Recruitment agencies
• Accountants
• Insurance providers
• Technology providers
• Students interested in the industry
• Industry supporters
• Community organisations
• Professional advisers
• BCN reserves the right to introduce additional membership categories in the future.

Accurate Information

Users must provide accurate, complete and truthful information when registering.

You must not:

• Create a fake account.
• Use another person's identity.
• Provide misleading business information.
• Use false contact details.
• Impersonate another business or individual.
• Providing false information may result in suspension or permanent removal.

Verification

British Curry Network may request documentation to verify:

• Identity
• Business ownership
• Company registration
• Trading address
• Contact details
• Professional qualifications
• Awards or certifications
• Food hygiene ratings (where displayed)
• Verification helps maintain the integrity and trustworthiness of the BCN platform.

Right to Refuse

British Curry Network reserves the right to refuse any application without providing detailed reasons where acceptance would, in BCN's reasonable opinion:

• Damage the reputation of BCN.
• Breach these Terms.
• Pose a security risk.
• Involve fraudulent or unlawful activity.
• Conflict with the objectives of British Curry Network.

Member Registration

Registration Process

To access certain BCN services, users must complete the registration process and provide all mandatory information requested.

Registration may include:

• Full name
• Business name (where applicable)
• Email address
• Telephone number
• Business address
• Business category
• Company registration details (where applicable)
• Membership category
• Username and password

Approval

Registration does not automatically create membership.

British Curry Network may review applications before approving membership.

Additional verification may be requested before approval.

Member Responsibilities

Members agree to:

• Keep their information accurate.
• Update business details promptly.
• Notify BCN of significant changes.
• Protect their account credentials.
• Comply with all BCN policies.

Duplicate Accounts

Users must not create multiple accounts without permission from BCN.

Where duplicate accounts are identified, BCN may merge, suspend or remove them.

Account Deletion

Members may request closure of their account at any time.

BCN may retain certain information where required by law, for legitimate business purposes, or to resolve disputes, prevent fraud or comply with regulatory obligations.

User Accounts

Account Security

Users are responsible for maintaining the confidentiality of their username and password.

You should:

• Use a strong password.
• Keep login details confidential.
• Log out from shared devices.
• Notify BCN immediately if you suspect unauthorised access.

Responsibility for Activity

You are responsible for all activity carried out through your account unless you can demonstrate that the activity resulted from a security issue beyond your reasonable control.

Suspicious Activity

British Curry Network may temporarily restrict or suspend accounts where suspicious activity is detected, including:

• Repeated failed login attempts.
• Unusual account access.
• Possible hacking.
• Fraudulent behaviour.
• Automated or bot activity.
• BCN may contact you to verify your identity before restoring access.

Password Reset

Users may request a password reset through the official BCN password recovery process.

BCN may require additional verification before granting access to protect account security.

Account Termination

BCN reserves the right to suspend or permanently terminate accounts where users:

• Breach these Terms.
• Provide false information.
• Engage in unlawful activity.
• Abuse other users.
• Damage the reputation of BCN.
• Repeatedly violate community standards.
• Attempt to compromise platform security.
• Where appropriate, BCN may issue warnings or provide an opportunity to remedy the issue before termination.

Membership

Membership Purpose

British Curry Network ("BCN") offers membership to individuals and organisations who wish to support, participate in or contribute to the British curry industry.

Membership provides access to selected BCN services, networking opportunities, industry resources and community benefits. Membership does not create ownership rights in BCN or entitle members to direct the management of the organisation.

Membership Categories

BCN may offer different categories of membership, including but not limited to:

• Restaurant Members
• Takeaway Members
• Café Members
• Chef Members
• Hospitality Professionals
• Suppliers
• Manufacturers
• Cash & Carry Businesses
• Recruitment Agencies
• Technology Providers
• Service Providers
• Students
• Individual Members
• Corporate Members
• Sponsors
• Strategic Partners
• Honorary Members
• BCN reserves the right to introduce, amend or discontinue membership categories as the organisation develops.

Membership Benefits

Depending on the membership category, members may receive access to:

• Business directory listing
• Member profile
• Networking opportunities
• Industry news and updates
• Training and educational resources
• Events and conferences
• Jobs Portal
• Marketplace
• Promotional opportunities
• Member-only offers
• Digital certificates or badges (where applicable)
• Future services introduced by BCN
• Membership benefits may vary by category and may change over time.

Member Responsibilities

Members agree to:

• Provide accurate information.
• Keep profile details up to date.
• Treat other members with respect.
• Follow all BCN policies.
• Protect the reputation of BCN.
• Comply with applicable laws.
• Use BCN services honestly and responsibly.
• Members must not use BCN to engage in fraud, harassment, unlawful activity or conduct that may damage the network.

Membership Fees

Where membership fees apply:

• Fees will be clearly displayed before payment.
• Membership fees are payable in accordance with BCN's published pricing.
• Failure to pay applicable fees may result in suspension or cancellation of membership.
• Unless stated otherwise, membership fees are non-refundable except where required by law or under BCN's published refund policy.

Suspension or Removal of Membership

BCN may suspend or terminate membership where a member:

• Breaches these Terms.
• Provides false information.
• Misuses BCN services.
• Commits fraud or unlawful activity.
• Harasses other users.
• Uses BCN branding without permission.
• Fails to pay applicable membership fees.
• Repeatedly breaches Community Guidelines.
• Where appropriate, BCN may issue warnings before taking action.

Business Directory

Purpose

The BCN Business Directory is intended to help members discover reputable businesses connected with the British curry industry.

The directory may include:

• Restaurants
• Takeaways
• Suppliers
• Manufacturers
• Cash & Carry businesses
• EPOS providers
• Accountants
• Insurance providers
• Recruitment agencies
• Marketing companies
• Training providers
• Professional advisers
• Other industry-related organisations

Accuracy of Listings

Businesses are responsible for ensuring that all information submitted is:

• Accurate
• Current
• Lawful
• Complete
• Not misleading

Businesses should promptly update details such as:

• Business name
• Address
• Telephone number
• Email address
• Website
• Opening hours
• Services offered
• Awards
• Certifications

Verification

BCN may verify business listings before publication.

Verification may include:

• Company registration details
• Trading address
• Business ownership
• Food Hygiene Rating (where applicable)
• Awards or certifications
• Website ownership
• Contact details
• Verification helps maintain trust within the BCN community.

Directory Standards

Businesses must not:

• Publish misleading information.
• Use fake reviews.
• Impersonate another business.
• Display false awards or certifications.
• Upload offensive content.
• Infringe intellectual property rights.
• Misrepresent products or services.

Removal of Listings

BCN reserves the right to edit, suspend or remove any listing where:

• Information is inaccurate.
• The listing breaches these Terms.
• Fraud is suspected.
• Legal concerns arise.
• Content damages the reputation of BCN or other users.

Restaurant Listings

Restaurant Profiles

Restaurant Members may create profiles showcasing their business to the public and other members.

Profiles may include:

• Business name
• Logo
• Photographs
• Description
• Cuisine
• Contact details
• Website
• Social media links
• Opening hours
• Delivery and collection services
• Menu information
• Awards
• Booking details

Accuracy of Information

Restaurant Members are responsible for ensuring all information remains accurate.

This includes:

• Menus
• Prices
• Allergen information
• Opening hours
• Contact information
• Delivery availability
• Promotional offers
• BCN is not responsible for inaccuracies supplied by Restaurant Members.

Awards and Recognition

Restaurants must only display awards, ratings or certifications that have been genuinely awarded to them.

BCN may request evidence before publishing or continuing to display such information.

False or misleading award claims may result in removal from the platform.

Food Safety

Restaurant Members remain solely responsible for complying with all applicable food safety, hygiene and licensing laws.

Publication of a restaurant profile on BCN does not constitute endorsement or certification by BCN.

Reviews and Public Feedback

Where BCN enables reviews or ratings:

• Reviews should reflect genuine experiences.
• Fake or manipulated reviews are prohibited.
• BCN may remove reviews that breach these Terms or Community Guidelines.

Supplier Listings

Eligible Suppliers

Suppliers may include:

• Food wholesalers
• Cash & Carry businesses
• Packaging suppliers
• Equipment suppliers
• EPOS providers
• Payment providers
• Accountants
• Insurance brokers
• Recruitment agencies
• Marketing companies
• Cleaning companies
• Utility providers
• Other hospitality service providers

Supplier Information

Suppliers are responsible for ensuring that all information published is accurate and not misleading.

This includes:

• Products
• Services
• Prices (where displayed)
• Promotions
• Contact details
• Business credentials
• Certifications

Advertising Standards

Suppliers must not:

• Make false claims.
• Mislead customers.
• Misrepresent competitors.
• Use deceptive marketing.
• Infringe intellectual property rights.
• Engage in unfair commercial practices.

Product Responsibility

BCN does not manufacture, supply or guarantee products listed by suppliers.

Any contract for products or services is solely between the supplier and the customer unless BCN expressly states otherwise.

Jobs Portal

Purpose

The BCN Jobs Portal is intended to connect employers with individuals seeking opportunities within the British curry and hospitality industry.

BCN acts as a platform facilitating introductions and advertising opportunities. Unless expressly stated, BCN is not an employment agency and does not become a party to employment contracts between employers and job applicants.

Employer Responsibilities

Employers using the Jobs Portal agree to:

• Publish accurate job descriptions.
• Provide truthful information regarding salary, working hours and location.
• Comply with UK employment legislation.
• Follow equality and anti-discrimination laws.
• Conduct appropriate right-to-work checks where required.
• Remove vacancies that have been filled.

Job Applicant Responsibilities

Job applicants agree to:

• Provide accurate information.
• Submit truthful CVs and qualifications.
• Attend interviews honestly and professionally.
• Comply with applicable immigration and employment laws.
• Applicants remain responsible for verifying the suitability of any employment opportunity.

Prohibited Job Advertisements

Employers must not publish vacancies that:

• Are fraudulent.
• Are misleading.
• Discriminate unlawfully.
• Encourage illegal working.
• Require unlawful payments from applicants.
• Breach UK employment law.
• BCN may remove any vacancy that does not meet these standards.

Limitation of Responsibility

BCN does not guarantee:

• That employers will recruit.
• That applicants will obtain employment.
• The accuracy of all information provided by employers or applicants.
• The quality, safety or suitability of any workplace.
• Employment contracts, wages, working conditions and disputes remain the responsibility of the employer and employee.

Marketplace

Purpose

The British Curry Network ("BCN") Marketplace is a platform that allows members to promote, advertise, buy, sell or exchange products and services connected with the British curry and hospitality industry.

The Marketplace is intended to encourage business growth, reduce costs, support innovation and create new opportunities for members.

BCN may allow the advertisement or sale of, including but not limited to:

• Restaurant equipment
• Kitchen appliances
• Catering machinery
• EPOS systems
• Payment solutions
• Food and beverages
• Packaging products
• Uniforms
• Furniture
• Vehicles
• Business services
• Professional services
• Training courses
• Franchise opportunities
• Commercial property opportunities
• Hospitality technology
• Promotional products
• Other products or services approved by BCN

Marketplace Listings

Sellers are responsible for ensuring that every listing is:

• Accurate
• Honest
• Up to date
• Lawful
• Not misleading
• Clearly described
• Each listing should include sufficient information to allow potential buyers to make informed decisions.

Where applicable, listings should include:

• Product description
• Condition
• Quantity
• Price
• Images
• Delivery options
• Warranty information
• Contact details

Prohibited Listings

The following may not be listed on BCN without prior written approval or where prohibited by law:

• Illegal products
• Counterfeit goods
• Stolen property
• Dangerous goods
• Offensive material
• Fraudulent listings
• Products that infringe intellectual property rights
• Misleading advertisements
• Any item prohibited under applicable UK law
• BCN reserves the right to remove any listing at its sole discretion.

Transactions

Unless expressly stated otherwise, BCN acts solely as an online platform connecting buyers and sellers.

BCN is not:

• The seller
• The buyer
• The manufacturer
• The distributor
• The delivery company
• A payment intermediary (unless separately stated)
• Contracts for goods or services are entered into directly between the buyer and the seller.

Buyer Responsibility

Buyers are responsible for:

• Conducting their own due diligence.
• Verifying product suitability.
• Checking warranties.
• Confirming specifications.
• Inspecting goods where appropriate.
• Agreeing payment arrangements with sellers.

Seller Responsibility

Sellers remain responsible for:

• Product quality.
• Accuracy of descriptions.
• Compliance with UK consumer protection laws.
• Delivery arrangements.
• Returns where legally required.
• Warranties they provide.
• Customer service.

Disputes

Where disputes arise between buyers and sellers, BCN may, at its discretion, assist by facilitating communication. However, BCN is not obliged to investigate or resolve disputes and is not liable for losses arising from transactions between users.

Events & Training

Purpose

British Curry Network may organise:

• Networking events
• Conferences
• Business exhibitions
• Training programmes
• Workshops
• Webinars
• Award ceremonies
• Community meetings
• Educational sessions
• Charity events
• These activities are intended to promote collaboration, professional development and industry growth.

Registration

Certain events may require:

• Advance registration
• Payment of attendance fees
• Membership
• Identity verification
• Agreement to additional event-specific terms
• Registration does not guarantee admission where places are limited.

Attendance Standards

All attendees are expected to:

• Behave respectfully.
• Follow instructions from organisers.
• Treat other participants professionally.
• Respect venue rules.
• Avoid disruptive behaviour.
• Comply with applicable health and safety requirements.

Photography and Recording

BCN may photograph, film or record events for:

• Promotional purposes
• Social media
• Website publication
• Future marketing
• Historical records
• By attending a BCN event, attendees acknowledge that photographs or recordings may be taken. Where practical, attendees may request not to be featured, and BCN will consider such requests where reasonably possible.

Cancellation

BCN reserves the right to:

• Postpone events.
• Change venues.
• Modify programmes.
• Replace speakers.
• Cancel events where circumstances require.
• Refunds, where applicable, will be handled in accordance with BCN's Refund and Cancellation Policy.

Advertising & Sponsorship

Advertising Opportunities

BCN may offer advertising opportunities through:

• Website banners
• Business directory
• Marketplace
• Jobs Portal
• Email newsletters
• Mobile applications
• Social media
• Printed publications
• Events
• Sponsorship packages
• Advertising availability is subject to BCN approval.

Advertising Standards

Advertisers must ensure that advertisements:

• Are truthful.
• Are lawful.
• Are not misleading.
• Comply with applicable advertising regulations.
• Respect intellectual property rights.
• Do not unfairly criticise competitors.
• Do not contain offensive or discriminatory content.
• BCN may reject, edit or remove advertisements that fail to meet these standards.

Sponsorship

BCN may enter into sponsorship arrangements with businesses and organisations whose objectives are compatible with BCN's mission.

Acceptance of sponsorship does not imply endorsement of a sponsor's products or services.

BCN reserves editorial independence over all content published on its platforms.

Intellectual Property in Advertisements

Advertisers confirm that they own or have permission to use all logos, images, trademarks and content included in their advertisements.

Advertisers agree to indemnify BCN against claims arising from unauthorised use of third-party intellectual property.

Removal of Advertising

BCN may remove advertising without prior notice where:

• Legal concerns arise.
• Content breaches these Terms.
• Payment remains outstanding.
• Advertising damages BCN's reputation.
• Advertising becomes misleading or inaccurate.

Awards & Recognition

Purpose

BCN may recognise excellence within the British curry industry through awards, certificates, recognition programmes and promotional initiatives.

Awards are intended to celebrate achievement and encourage high standards across the industry.

Verification

Businesses must not claim to have received awards or recognitions unless those claims are accurate and can be substantiated.

BCN may request evidence before displaying awards on business profiles or promotional materials.

Use of BCN Awards

Where BCN introduces its own awards programme:

• Award logos remain the intellectual property of BCN.
• Winners may use award logos only in accordance with BCN branding guidelines.
• Award logos may not be altered.
• Misuse of award logos may result in withdrawal of permission and further action where appropriate.

Publicity

BCN may publicise award winners through its website, social media, newsletters, publications and events to promote excellence within the industry.

Revocation

BCN reserves the right to withdraw recognition or revoke awards where information later proves to be false, misleading or inconsistent with the values and standards of British Curry Network.

Reviews & Ratings

Purpose

Reviews and ratings help members and the public make informed decisions about businesses, suppliers and services listed on BCN.

BCN encourages honest, constructive and respectful feedback.

Genuine Reviews

Users must submit reviews based on genuine personal experiences.

Reviews must not:

• Be fabricated.
• Be paid for without clear disclosure.
• Contain false statements.
• Be abusive or defamatory.
• Include discriminatory or offensive language.
• Breach confidentiality or privacy rights.

Business Responses

Businesses may respond to reviews in a professional and respectful manner.

Responses should address issues constructively and must not include abusive language, personal attacks or confidential information.

Moderation

BCN may moderate, edit, hide or remove reviews where they:

• Breach these Terms.
• Contain unlawful content.
• Are clearly false or misleading.
• Include spam or promotional material.
• Infringe intellectual property rights.
• Violate Community Guidelines.

No Guarantee

BCN does not guarantee the accuracy of reviews submitted by users.

Users should consider reviews as one source of information and exercise their own judgement before making purchasing or business decisions.

Reporting Reviews

Users or businesses who believe a review breaches these Terms may report it to BCN for consideration.

BCN will review reported content in accordance with its moderation procedures but does not guarantee that every disputed review will be removed.

Messaging & Communication

Purpose

British Curry Network ("BCN") may provide messaging, communication and networking tools to enable members to communicate professionally through the platform.

Messaging services may include:

• Private Messages
• Business Enquiries
• Supplier Enquiries
• Job Applications
• Event Communications
• Marketplace Enquiries
• Customer Support
• Group Discussions
• Future Communication Services
• These services are intended solely for legitimate business, networking and community purposes.

Professional Conduct

Users must communicate respectfully and professionally at all times.

Messages must not contain:

• Abusive language
• Harassment
• Threats
• Discrimination
• Hate speech
• Bullying
• Defamation
• False accusations
• Fraudulent content
• Spam
• Offensive images
• Illegal material

Spam & Unsolicited Messages

Users must not:

• Send mass promotional messages without permission.
• Repeatedly contact users who have asked not to be contacted.
• Send misleading marketing.
• Use automated messaging software.
• Harvest member contact details.
• Attempt phishing or fraud.
• BCN may suspend accounts involved in spam or abuse.

Privacy of Communications

BCN respects the privacy of communications but reserves the right to investigate messages where there is reasonable evidence of:

• Fraud
• Illegal activity
• Harassment
• Security threats
• Abuse of the platform
• Breach of these Terms
• Any review of communications will be carried out only where reasonably necessary and in accordance with applicable UK law.

Blocking Users

Users may be given the ability to block unwanted communications from other users.

BCN also reserves the right to restrict communication between users where necessary to protect the community.

Business Enquiries

Messages sent through business listings are delivered as a communication service only.

BCN does not guarantee:

• Replies
• Sales
• Contracts
• Business opportunities
• All negotiations remain the responsibility of the parties involved.

Community Guidelines

Our Community

British Curry Network exists to unite and strengthen the British curry industry.

Every member contributes to the reputation of the community.

We ask all users to behave professionally, honestly and respectfully.

Respect

Users must:

• Treat others politely.
• Respect different opinions.
• Respect different cultures.
• Respect different backgrounds.
• Respect business competitors.
• Avoid personal attacks.

Prohibited Behaviour

Users must not:

• Harass others.
• Bully individuals or businesses.
• Threaten anyone.
• Spread false information.
• Publish defamatory statements.
• Promote hatred.
• Encourage violence.
• Upload illegal material.
• Publish pornography.
• Promote criminal activity.
• Use BCN for scams.
• Create fake accounts.
• Mislead members.

Political & Religious Neutrality

British Curry Network is a professional industry platform.

BCN is not established to promote political parties or religious organisations.

While members may hold personal beliefs, users must not use BCN to:

• Campaign for political parties.
• Encourage division within the community.
• Promote hatred based on religion, race or nationality.
• Disrupt the professional purpose of the network.
• Nothing in this section prevents lawful discussion where it is directly relevant to the hospitality industry or BCN's legitimate objectives.

Reputation of BCN

Members should act in a manner that promotes trust and professionalism.

Conduct that significantly damages the reputation of BCN may result in disciplinary action.

Reporting Misconduct

Users who believe these Guidelines have been breached may report the matter to BCN.

Reports should include sufficient information to allow BCN to assess the issue fairly.

Payments

Payment Services

BCN may charge fees for certain services, including:

• Membership
• Premium Listings
• Advertising
• Sponsorship
• Events
• Training
• Marketplace Services
• Digital Services
• Future Subscription Services
• Fees will always be displayed before payment is required.

Payment Methods

BCN may accept payment through approved payment providers.

Accepted payment methods may include:

• Debit Cards
• Credit Cards
• Bank Transfer
• Online Payment Services
• Future Digital Payment Solutions

Pricing

All prices published by BCN are subject to change.

Price changes will not normally affect services already purchased unless expressly stated.

Refunds

Refunds will be handled in accordance with BCN's Refund & Cancellation Policy.

Certain services may be non-refundable once delivered.

Where UK consumer law grants refund rights, those rights will not be affected by these Terms.

Failed Payments

Where payment fails:

• Services may be delayed.
• Membership may be suspended.
• Advertising may be removed.
• Listings may become inactive.
• Access may be restored once payment has been successfully received.

Fraud Prevention

BCN reserves the right to:

• Verify payments.
• Delay services pending verification.
• Refuse suspicious transactions.
• Report suspected fraud to appropriate authorities where required by law.

Intellectual Property

Ownership

Unless otherwise stated, all intellectual property rights in BCN materials belong to British Curry Network or its licensors.

This includes:

• BCN name
• Logos
• Branding
• Website design
• Mobile applications
• Software
• Graphics
• Documents
• Publications
• Training materials
• Videos
• Databases
• Marketing content

Member Content

Members retain ownership of the content they upload.

However, by uploading content to BCN, members grant BCN a non-exclusive, worldwide, royalty-free licence to:

• Display the content.
• Publish the content.
• Store the content.
• Promote the content within BCN services.
• Resize or format the content for technical purposes.
• Archive the content.
• This licence continues only for as long as reasonably necessary to operate the service, unless the law requires otherwise.

Copyright Infringement

Users must not upload material that infringes another person's copyright, trademark or other intellectual property rights.

Where BCN receives a valid complaint, infringing material may be removed without notice while the matter is investigated.

Brand Protection

The BCN logo, branding and identity must not be used:

• Without written permission.
• In a misleading manner.
• To imply endorsement.
• In connection with unlawful activity.
• In a way that damages BCN's reputation.

Reporting Intellectual Property Concerns

Rights holders who believe their intellectual property has been infringed should contact BCN with sufficient evidence.

BCN will investigate appropriately and may remove material where justified.

Privacy & Data Protection

Commitment

British Curry Network is committed to protecting the privacy and personal information of its users.

Personal information is processed in accordance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (where applicable)
• Other relevant UK legislation

Privacy Policy

Full details of how BCN collects, uses, stores, shares and protects personal information are provided in the separate BCN Privacy Policy, which forms part of these Terms.

Information We May Collect

Depending on the services used, BCN may collect:

• Name
• Contact details
• Business information
• Membership details
• Payment information
• Job applications
• Business listings
• Event registrations
• Communications with BCN
• Technical information
• Cookies
• Device information
• Collection will be limited to what is reasonably necessary for providing BCN services.

User Rights

Subject to applicable law, users may have rights to:

• Access their personal data.
• Correct inaccurate information.
• Request deletion of personal data.
• Restrict processing.
• Object to certain processing.
• Receive a copy of their data where applicable.
• Withdraw consent where processing relies on consent.
• Requests will be handled in accordance with UK data protection law.

Security

BCN takes reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.

However, no internet-based service can guarantee absolute security.

Users should also take reasonable steps to protect their own accounts and devices.

Contact

Questions regarding privacy or personal information should be directed to the contact details published in the BCN Privacy Policy.

Security

Our Commitment to Security

British Curry Network ("BCN") is committed to maintaining a secure and reliable platform for all users. We implement appropriate technical and organisational measures to help protect our website, mobile applications and digital services from unauthorised access, misuse, loss or damage.

While we take reasonable steps to safeguard our systems, no online platform can guarantee absolute security.

User Responsibilities

Users are responsible for helping to maintain the security of their accounts by:

• Choosing a strong and unique password.
• Keeping login credentials confidential.
• Logging out from shared or public devices.
• Keeping contact information up to date.
• Reporting suspected unauthorised access immediately.
• Using only authorised methods to access BCN services.

Prohibited Security Activities

Users must not:

• Attempt to gain unauthorised access to any BCN system.
• Hack, interfere with or disrupt BCN services.
• Introduce viruses, malware or malicious code.
• Use automated tools to scrape or copy data without written permission.
• Circumvent security controls.
• Attempt to access another user's account.
• Conduct penetration testing without written authorisation.
• Interfere with the operation of the website or mobile applications.
• Any such activity may result in immediate suspension, legal action and referral to law enforcement authorities.

Security Monitoring

To protect the platform and its users, BCN may monitor system activity, login attempts and other technical information where reasonably necessary to detect:

• Fraud
• Cyber-attacks
• Unauthorised access
• Abuse of services
• Security vulnerabilities
• Monitoring will be carried out in accordance with applicable UK law.

Security Incidents

If BCN becomes aware of a significant security incident affecting user data or services, we will take appropriate action, which may include:

• Investigating the incident.
• Securing affected systems.
• Informing affected users where required by law.
• Reporting incidents to relevant authorities where legally required.

Suspension

Right to Suspend

BCN reserves the right to suspend or restrict access to any account, listing or service where it reasonably believes that a user has breached these Terms or where suspension is necessary to protect the platform, other users or the public.

Reasons for Suspension

Suspension may occur where a user:

• Provides false information.
• Uses fake identities.
• Commits fraud.
• Uploads unlawful content.
• Harasses other users.
• Violates Community Guidelines.
• Breaches intellectual property rights.
• Fails to pay applicable fees.
• Misuses the Marketplace or Jobs Portal.
• Damages the reputation of BCN.
• Attempts to compromise platform security.
• This list is not exhaustive.

Temporary Suspension

Where appropriate, BCN may temporarily suspend access while investigating a matter.

During suspension, users may be unable to:

• Access their account.
• Edit listings.
• Use messaging services.
• Publish content.
• Access premium services.

Investigations

BCN may investigate alleged breaches of these Terms. Users are expected to cooperate with reasonable requests for information during any investigation.

Failure to cooperate may be taken into account when deciding what action to take.

Reinstatement

Where appropriate, suspended accounts may be reinstated after the issue has been resolved and BCN is satisfied that continued access is appropriate.

Reinstatement is at BCN's discretion.

Termination

Termination by User

Users may close their BCN account at any time by following the account closure process or by contacting BCN.

Closure of an account does not automatically remove information that BCN is legally required to retain.

Termination by BCN

BCN may permanently terminate an account where:

• Serious breaches of these Terms occur.
• Fraudulent activity is identified.
• Illegal activity is suspected.
• A user repeatedly breaches Community Guidelines.
• Continued membership presents an unacceptable risk to the platform or other users.
• Where reasonable, BCN may provide notice before termination.

Effect of Termination

Following termination:

• Access to BCN services may end immediately.
• Listings may be removed.
• Membership benefits may cease.
• Outstanding payments remain payable.
• Certain data may be retained where required by law or for legitimate business purposes.

Appeals

Users who believe their account has been suspended or terminated in error may submit an appeal.

Appeals should include sufficient information to allow BCN to review the decision fairly.

BCN will consider appeals in good faith, but the final decision rests with BCN.

Limitation of Liability

Platform Role

BCN provides an online platform that connects members, businesses and organisations.

Unless expressly stated otherwise, BCN is not a party to contracts entered into between users.

No Guarantee

BCN does not guarantee:

• Business success.
• Increased sales.
• Employment opportunities.
• Supplier performance.
• Product quality.
• Restaurant quality.
• Accuracy of all user-generated content.
• Continuous availability of services.
• Compatibility with every device or browser.

Third-Party Services

BCN is not responsible for:

• Third-party websites.
• External payment providers.
• Delivery companies.
• Employers.
• Employees.
• Suppliers.
• Manufacturers.
• Marketplace transactions.
• Professional advice given by third parties.
• Users engage with third parties at their own risk.

Exclusion of Liability

To the fullest extent permitted by law, BCN shall not be liable for indirect, incidental, consequential or economic losses arising from the use of its services.

This includes, without limitation:

• Loss of profits.
• Loss of business opportunities.
• Loss of contracts.
• Loss of data.
• Business interruption.
• Reputational damage.

Non-Excludable Rights

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

This includes liability for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Any other liability that cannot legally be excluded under the laws of England and Wales.

Governing Law

Applicable Law

These Terms and any dispute arising from them shall be governed by and interpreted in accordance with the laws of England and Wales.

Jurisdiction

Subject to any mandatory rights available to consumers under applicable law, the courts of England and Wales shall have exclusive jurisdiction over disputes arising from these Terms.

Compliance with Law

Users are responsible for ensuring that their use of BCN complies with all applicable laws and regulations in the jurisdiction from which they access the platform.

Complaints Procedure

Commitment

BCN is committed to providing a professional service and welcomes feedback that helps improve the platform.

Users may submit complaints regarding:

• Website content.
• Business listings.
• Member conduct.
• Events.
• Advertising.
• Marketplace activity.
• Jobs Portal.
• Customer service.
• Other BCN services.

How to Make a Complaint

Complaints should include:

• Full name.
• Contact details.
• Description of the issue.
• Relevant dates.
• Supporting evidence where available.
• Complaints may be submitted through BCN's official contact channels.

Investigation

BCN will review complaints fairly and may:

• Request additional information.
• Contact other parties involved.
• Investigate available evidence.
• Take appropriate action where necessary.

Outcomes

Depending on the circumstances, outcomes may include:

• No further action.
• Advice or guidance.
• Warning notices.
• Content removal.
• Suspension.
• Termination of membership.
• Referral to relevant authorities where required.

Timeframes

BCN aims to acknowledge complaints promptly and to resolve them within a reasonable period. More complex matters may require additional time, and users will be kept informed where appropriate.

Contact Information

Contact Us

For enquiries regarding these Website Terms & Conditions or any BCN services, please contact:

• British Curry Network
• Website: https://britishcurrynetwork.co.uk
• Email: info@britishcurrynetwork.co.uk

Business Enquiries

For partnership, sponsorship, advertising or commercial enquiries, please use the appropriate contact details published on the BCN website.

Legal Notices

Formal legal notices relating to these Terms should be submitted using the official contact details published by British Curry Network.

Updates to These Terms

BCN may amend these Website Terms & Conditions from time to time to reflect changes in law, technology or the services we provide.

The latest version will always be published on the official BCN website. Continued use of BCN services after revised Terms are published constitutes acceptance of those revised Terms.

Final Statement

By accessing or using British Curry Network, you acknowledge that you have read, understood and agree to be bound by these Website Terms & Conditions together with the BCN Privacy Policy, Cookie Policy and any other policies referenced within these Terms.

British Curry Network thanks you for being part of our community and for helping us build a stronger, more connected and more professional British curry industry for current and future generations.